Telescope reduces time-to-competence and support costs; in some instances, drastically. Satisfaction soars at your resellers, partners and customers.

Reduced Time-to-Competence - Telescope reduces time-to-competence in multiple ways. First, as students are working though real-world scenarios using your product, they are given feedback as they progress. Research shows that immediate feedback accelerates and maximizes learning. Secondly, because your students do not need to wait for the next available training class, they can gain competence on your product immediately, rather than weeks or months from now. By combining Telescope with simple (yet effective) "show-me" tutorials, you can reduce the time it takes to field a new competency-based training program to weeks instead of months.

Reduced Support Costs - Having competent people in the field minimizes the number of calls your support folks will have to handle and thus reduces the number of people you need to answer those calls.

Available and Scalable - Using this scalable solution eliminates the often-daunting bottleneck of trying to build competent training capacity. This solution reduces initial time to market. Its scalability and geography-independence support exponential growth in market share. It shortens the cycle to successful product proliferation.

Increased Reseller and Partner Participation - The fact that training is available 24/7, independent of geography, and available on demand makes it better able to fit into the busy schedule of your resellers, partners and customers, without requiring them to travel to classes. By focusing the training on the minimum skill set to perform a competent deployment, their time is not wasted learning things they won't use.

More Effective Use of Resources - You can finally utilize your people, such as System Engineers, to do their real jobs instead of having them get stuck reacting to support needs generated through inadequate training.

Better Assurance of Skills - Establishing competency is more reliable than "regular training" because Telescope uses objective performance criteria and actual task performance validation rather than allowing an instructor to cut corners or otherwise over-rate their students' capability.

Focused Training - Telescope provides ongoing self-paced and individualized performance feedback, hints, and links to relevant instructional materials. You can be assured that training for each individual is thorough and complete to your standards.